Mail and Phone Program

To thrive, we must remain connected to our community: to those we love, those who care about us, and those who can help. Our Keep Connected program offers mail and phone services that help people maintain connections with friends and family, and access to other critical services that commonly require a fixed address. FIRST UNITED […]

Meals

Feeding over 250 community members a day, our meal program provides nutritious and delicious meals to fuel the body and foster connection. During the redevelopment of our building at 320 East Hastings Street, we’ve transitioned to an innovative new approach to serving meals and promoting food security: the FIRST Food Truck program! Our mobile fleet […]

Community Hub

The Community Hub keeps community members connected to each other and their loved ones. It’s a place to access essential services and basic necessities. Every day, hundreds of people visit the Community Hub and can access whatever they need to support their wellness, dignity, and comfort. Through the Community Hub, we’re able to provide important […]

Showers and washrooms

Access to safe, hygienic, and private washroom and bathing facilities is a basic human dignity that too many in the Downtown Eastside are denied. Our new building boasts 5 private showers, and banks of washrooms on each floor. These spaces are clean, dignified, and trans-inclusive. As part of our shower program, residents can also access […]

Safe Shelter

It’s virtually impossible to begin to improve your life when you don’t have a safe and secure place to call home. That’s why we provide 51 low-barrier emergency shelter beds to those who don’t have anywhere else to stay. Our shelter is trans-inclusive, has a women-only space, and will never turn away someone who may […]